A Handler Case Study: Vice President, eCommerce

The Opportunity

Handler was engaged by an 80+ year-old, global leader in replacement parts and value-added solutions, with operations across North America and Australia, to identify a Vice President, eCommerce. This was a high-impact leadership opportunity, one that would play a pivotal role in driving significant commercial acceleration (10x+) while scaling and modernizing the organization’s global eCommerce capabilities.

Our Approach

From day one, this was more than a search; it was a true partnership. Handler worked closely with the leadership team to develop a clearly defined and aligned position profile, outlining:

  • Strategic priorities
  • Leadership expectations
  • Cultural alignment
  • Critical success factors

This upfront clarity strengthened our market positioning and enabled highly targeted, high-quality candidate engagement from the outset.

The Internal Launch

We moved with both urgency and precision. Our Managing Partner assembled a focused internal team aligned to the complexity and importance of the search. Leveraging Handler’s proprietary Quick Start model, we launched the search within three business days of kickoff, creating immediate momentum and early traction in the market.

The Execution

Handler executed a disciplined, nationwide search strategy with persistence and precision through: 

  • Proactive outreach to targeted leadership talent
  • Ongoing calibration with the client through weekly strategy calls
  • Real-time market intelligence and insights

We continuously refined the profile and delivered candidates who demonstrated the right balance of:

  • Technical eCommerce expertise
  • Strategic vision
  • Executive presence

The Result

Handler successfully placed a seasoned Vice President, eCommerce, with deep industry expertise and a proven track record of driving strategic growth and enhancing digital capabilities.

Search Statistics

  • Length of Search: 64 business days
  • Time to Placement Identified: 30 days
  • Total Candidates in Pipeline: 141

At Handler, success is more than roles filled; it’s about delivering leaders worth following who drive meaningful, lasting impact.